We believe our sustained growth during some uncertain times is down to a number of key elements:
Firstly, we provide an unrivalled service to each and every customer.
We understand that our customers need useful advice and help to enable them to make good choices. We know that people need quick responses to questions and fast turnaround of quotation requests – so we address these issues.
Our clients regularly give us positive feedback and tell us that we're a pleasure to deal with. This is no accident. We work very hard to be easy to deal with, and to ensure the whole experience of working with Low Voltage UK Ltd is a good one.
Secondly we offer an extremely competitive pricing structure. It would be impossible to survive or grow during a recession without good prices, but we recognize this needs to be backed up by equally good service.
Thirdly, even behind the scenes, our approach is to leave "no stone unturned". We carry this quality ethos through to every aspect of our business and everything we do. We ensure that all engineers are equipped with the correct knowledge, equipment, tools and testers and we make sure that everything is in good, safe working order with current calibration certificates. All company vehicles are clean and carry the Low Voltage UK Ltd livery and all engineers wear our corporate clothing – it is essential to us that each and every engineer and vehicle is clean and smartly presented.
In summary, at Low Voltage UK Ltd, we provide technology for a modern life, but adhere to good 'old-fashioned values' with a positive work ethic.
Twelve years down the line and we are still going from strength to strength, continuing to make improvements to our services and practices, and looking forward to continuing our growth.